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Your first visit

What happens at a first appointment

Plan on about an hour. You talk with your doctor, have a gentle exam, hear your options and decide what happens next. Treatment begins that day only if you say yes. Bring someone with you if you like.

  • Dress as you are

    You stay dressed for the exam. Your doctor tells you first if anything needs to change, and you can say no.

  • Bring a list

    Your medicines and your other doctors, written down, so your doctor sees the whole picture.

  • Bring someone

    A family member or friend is welcome in the room the whole time.

  • Your choice at every step

    You can say no to any part of care, or stop, at any time.

A treatment table with green linens in front of a bay of windows with potted violets

The visit in order

From your call to your plan

The same steps for every new patient, at a pace you can follow.

  1. Step 1: Before you come

    You call or send a message. We ask who the visit is for, whether you would like someone with you and what would make arriving easier. We do not ask about your health by form or email.

  2. Step 2: At the desk

    You check in and we confirm how you would like to pay. A seat is ready, and there is time before your visit starts.

  3. Step 3: Talking with your doctor

    Your doctor asks about your history, your medicines and what you would like help with. There is no rush.

  4. Step 4: A gentle exam

    Your doctor looks at how you stand, sit and move, mostly in a chair. X-rays are taken only when they are medically necessary.

  5. Step 5: Your options and the risks

    Your doctor explains what was found, the methods that could help, the known risks of each and what each costs. You choose, or ask to think it over.

  6. Step 6: Before you leave

    If you agree to a plan, your doctor goes through it with you and the front desk books your next visit. Your doctor sets the plan after the exam, and we promise no count in advance.

Making it easier

  • Seated and side-lying

    Most methods can be done sitting in a chair or lying on your side.

  • Time to settle

    Take the time you need to get on and off the table, and to ask questions first.

  • Someone with you

    A family member or friend can stay for the whole visit.

  • A written plan

    Ask for your plan on paper, with the fees and the next visit.

  • A sudden severe headache or neck pain, dizziness, trouble speaking or seeing, new weakness or numbness, numbness in the groin or saddle area (between the legs and buttocks), or new bladder or bowel trouble needs emergency care now. Call 911 or go to an emergency room.

Ready to plan your first visit?

Send a message and the front desk will call you to find a time.